Signing in
Sign in to Release Ops, join through an invitation, and recover or update your account with the links Release Ops emails you.
Prerequisites
Section titled “Prerequisites”- You have an account. The first account is created during setup (see Getting started). Everyone else joins through an invitation. There is no public sign-up.
Sign in
Section titled “Sign in”- Open Release Ops in your browser. If you are not signed in, you land on the Log in page.
- Enter your Email and Password.
- Click Sign in.
Result: You land on the Dashboard, or on the page you tried to open.
Wrong credentials show Invalid email or password. After too many attempts in a short time you see Too many requests. Try again later. Wait a moment and try again.
Accept an invitation
Section titled “Accept an invitation”An existing user sends you an invitation link, by email or by a copied link. See Users.
- Open the link. The Accept invitation page opens.
- Enter a Password of at least 8 characters.
- Enter it again in Confirm password.
- Click Set password.
Result: Your account is created and you are signed in.
If the page says This link is invalid or has expired., ask the person who invited you for a new link.
Reset a forgotten password
Section titled “Reset a forgotten password”- On the Log in page, click Forgot password?.
- Enter your Email and click Send reset link.
- Open the email and click the link. The Reset password page opens.
- Enter a new Password of at least 8 characters, enter it again in Confirm password and click Set password.
Result: Your password is changed and you are signed in.
The page after step 2 always reads If an account exists for that email, a reset link has been sent. It does not tell you whether the address has an account. Release Ops sends the email only when an account exists and your administrator has set up outgoing email. The link works for the time set on Settings, 60 minutes by default. A new request replaces earlier unused reset links for the same address.
Confirm an email change
Section titled “Confirm an email change”When you change your email address on the Profile page, Release Ops sends a link to the new address. Open it. Release Ops completes the change, signs you in in that browser, even if you were signed out, and takes you to the Dashboard.
If the page says This link is invalid or has expired., request the change again on the Profile page.
Sign out
Section titled “Sign out”Click Log out at the bottom of the sidebar.
Field reference
Section titled “Field reference”| Field | Description |
|---|---|
| The address you sign in with. | |
| Password | Your password. New passwords need at least 8 characters. |
| Confirm password | The new password again. Must match. |
Troubleshooting
Section titled “Troubleshooting”I did not receive a reset email
Section titled “I did not receive a reset email”Check your spam folder and the address you entered. If your instance has no outgoing email set up, Release Ops cannot send the email. Ask the person who runs your instance.
“Passwords do not match.” or “Password must be at least 8 characters.”
Section titled ““Passwords do not match.” or “Password must be at least 8 characters.””Enter the same password in both fields and use at least 8 characters.
The link opens “Link invalid” or “Request failed”
Section titled “The link opens “Link invalid” or “Request failed””Link invalid appears when the address has no token, for example when the link was cut off when copied. Request failed with This link is invalid or has expired. appears when the link has expired or was already used. Invitation, reset and email change links work once and expire. Request a new one, or copy the full link from the email.